7 On Your Side helps get repairs covered after a delivery driver allegedly hit parked car, drove off

QUEENS (WABC) -- A doorbell camera captured an Amazon delivery truck crashing into a parked car in Queens and then driving away.

But even with the video proof, the car owner couldn't get anyone to step up and take care of the repairs.

"He rams right into the side of the car," said Jose DeAguiar.

The video shows the Amazon delivery driver cut over and slam into DeAguiar's parked Subaru.

"He just cuts the wheel, presses the gas, and goes right into my car," DeAguiar said.

Then the delivery driver got out, surveyed what he had just done, and then split.

"He comes out, looks at it, shrugs his shoulders, and leaves. No note, nothing. No care for anyone else's property," DeAguiar said.

DeAguiar reported the incident to Amazon and submitted the repair estimate, which was $6,000 worth of damage.

An adjuster from one insurer was sent out to see the damage, but said it wasn't their truck or driver.

"We're gonna deny the claim, because that's not our truck insurance, that we're not insuring that truck," DeAguiar said.

DeAguiar was directed to another company, which also said it was not their truck and not their driver.

This went on for three months.

DeAguiar was without a car to get to either of his two jobs.

His foreman at a Queens hardware store said to contact Nina Pineda.

As soon as 7 On Your Side sent the video of his car getting crushed to Amazon, they called him immediately and apologized, connecting him with their 3rd party service provider.

Within a week, he was well on his way to getting his car back.

The $6,000 in repairs plus $5,000 more in storage fees were paid in full.

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